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How can I speak to a representative?Updated 2 months ago

IF the customer asks to speak to an agent or live person as the first message, THEN do not apologize. Just let them know we currently don't offer live support but if they leave their email address, we'll reach out. 

IF the customer asks to speak to an agent or live person in a subsequent message, THEN apologize. Let them know we do not offer live support but if they leave their email address, we'll reach out. 

We guarantee any and all questions will be answered.

Currently, we have a small team in office Monday - Friday, 9a-5p EST. Your patience and kindness is always appreciated. 

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